Privacy and Cookies Policy

In this policy, we explain how we collect, use, share and protect your personal information when you use our products and services and our website.

Saxo Bank of Art is committed to respecting your privacy. We take privacy, security and complying with data protection and privacy laws seriously.

Information we collect about you

The types of information we collect about you when you visit and interact with this site are:

• Your contact details such as name and email address, where you have contacted us through this site.
• If you have agreed to cookies, data such as your site preferences or language settings. We can also use this information in an aggregate manner to understand how our visitors navigate this site so we can make it better.

When we collect your personal information

We collect your personal information when you:

• Browse and interact with the saxobankofart.com website; or
• Use our contact forms to get in touch or register your interest.

Saxo Bank of Art will process your personal data based on:

1. Our legitimate business interests, for example, direct marketing and improvement of our services. Whenever we rely on this lawful basis to process your data, we assess our business interests to make sure they do not override your rights. Additionally, in some cases you have the right to object to this processing. For more information, see the Your rights section of this policy.
2. Consent you provide where Saxo Bank of Art does not rely on another legal basis. Consent will always be presented separately to you, can be withdrawn at any time and you will be given details on how to change your mind.

How we use your information

Maintaining this website and providing you with any services requested through it

For example, when you contact us through this site, we’ll use your information to ensure you get the right information and response.

To personalise this website and track its performance

Because of the way this website operates, we may also use information from your browser or browsing activities to personalise the site or route you to relevant information. For example, we may use web-log information, cookies or web beacons in ways that help us maintain some of your site preferences or understand how our visitors navigate the site so we can make it better.

You can choose whether or not to allow cookies or web beacons using your browser preferences. To find out more about cookies and your choices, see the cookie policy below.

How long we keep your personal information for

We’ll store your information for as long as we have to by law. If there’s no legal requirement for us to retain the data, we’ll only store it for as long as we need to.

Keeping your personal information secure

We have specialised security teams who constantly review and improve our measures to protect your personal information from unauthorised access, accidental loss, disclosure or destruction.

Communications over the internet, such as emails, aren’t secure unless they’ve been encrypted. Your communications may go through a number of countries before being delivered, as this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.

Our website may provide links to third-party websites. We cannot be responsible for the security and content of such third-party websites, so make sure you read that company’s privacy and cookies policies before using or putting your personal information on their site. The same applies to any third-party websites or content you connect to using our products and services.

You may choose to disclose your information in certain ways, such as social plug-ins or third-party services that allow you to post reviews or other information publicly, and a third party could use that information. Social plug-ins and social applications are operated by the social networks themselves and are subject to their own terms of use and privacy and cookies policies. You should make sure you’re familiar with these.

Your rights

Under the law, you have a number of rights that you can exercise free of charge. We have included a summary of these below; if you would like to discuss or exercise any of them, please contact us through the details provided.

Right to correct personal data

If you believe any of the personal data we hold about you is incorrect, you can request we update it.

Right to access personal data

You have a right to request a copy of the information that we hold about you, and how it has been processed.

Right to data portability

In some circumstances, you have the right to receive the personal information about you which you have provided to us, in a structured, commonly used and machine-readable format, and the right to transmit this data to a third party.

Right to object to use of personal data

Where we are processing your data for the purposes of direct marketing, or any legitimate interests that Saxo Bank of Art is reliant upon, you can object at any time to this processing.

Right to restrict use of your data

In some circumstances, you can request that we temporarily suspend the processing of your data.

Right to erasure

In some circumstances, such as where we no longer have a justifiable reason to continue to process your data, you can request we delete it.

How to lodge a complaint

If you have a complaint, you can contact us on the details provided. We’ll do our best to help, but if you’re still unhappy you can contact the ICO, the UK data protection regulator, at ico.org.uk.

Our cookie policy

This cookie policy applies to the cookies described below, which may be placed when you visit different pages on the saxobankofart.com domain. Here we explain what cookies are, how we use them and how you can manage them, both for our site and for other websites you might use.

What cookies are

Cookies are tiny text files that are stored on your computer, tablet or mobile phone when you visit a website. They mean that the website will remember you and how you have used the site every time you come back. If you want to know more about cookies, visit aboutcookies.org.

How we use cookies

We use cookies to make our website work, or work more efficiently. We also use them to understand what you like and use, or don’t like and don’t use, so we can provide a more enjoyable, customised experience and develop better content, products and services.

Our cookies don’t hold personal information such as your name. They simply let us find information once you’re logged in, or help link your browsing information to you when you choose to register for a service, white paper or newsletter. To do this we sometimes use persistent cookies.

We’ve put our cookies into the following categories, to make it easier for you to understand why we need them:

1. Strictly necessary — used to help make our website work efficiently.
2. Performance — used to analyse the way our website works and how we can improve it, for example which pages you visit most often and whether you get any error messages.
3. Functionality — used to enhance your experience by remembering choices you make and providing more personal features.
4. Targeting and advertising — used to share some information with third parties we advertise with, so we know how you reached our website, and to identify the parts of the site you are interested in. We then use this to show you adverts and pages we think may also interest you, and to tailor how and what we communicate. If you prefer, you can opt out of these.

First party cookies

First party cookies originate from the same domain as the website you’re currently visiting — in this case, saxobankofart.com.

Third party cookies

Third party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website we may link to another company’s website, such as our Facebook account or a video from our YouTube page. When you like or share an item from our website, these sites may put cookies on your computer. We don’t control how they use their cookies, so we suggest you check their website to see how they use them and how you can manage them.

Embedded YouTube videos

Some pages show videos hosted on YouTube, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Until you click play, the video is only a still image stored on our own server, and no connection to YouTube is made.

When you click play, the video is loaded from youtube-nocookie.com. This transmits data to Google, including your IP address, the page you are on and technical information about your browser and device. Google may also store information on your device and may transfer data to the United States. Google LLC is certified under the EU–U.S. Data Privacy Framework.

We load the video only after you click, and the notice on the video says so before you do. The legal basis is therefore your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Your consent applies until you close the browser tab, and you can withdraw it at any time by closing the tab. For further information, see Google’s privacy policy.

Controlling your cookies

You can control how cookies are used in your browser’s settings, and every current browser lets you block or delete them. Instructions for each browser are kept up to date at allaboutcookies.org. If you change your cookie settings in your browser, your experience with us won’t be tracked.